Questions, answered.

Please sort your items by service and put a note in each bag. Here’s what we need: 1. Separate your items by service. Dry cleaning in one bag, wash & fold (WDF) in another. If you’re using both services, that means two bags — please don’t combine them. 2. Put a note inside each bag. On a sticky note or slip of paper, write your name, your phone number, and the service — “Dry Cleaning” or “WDF.” Place the note inside the bag with your clothes so it doesn’t get lost in transit. 3. Use whatever bag you have on hand. For your first pickup, any bag works — a trash bag, a tote, a laundry sack. Nothing special required. 4. Check your pockets and set your bags out at your pickup spot before your scheduled window.

When we return your first order, we’ll include your service bags — one for dry cleaning, one for wash & fold, or both, depending on the services you use. The wash & fold bag is rectangular with a hard bottom, so it stands upright on its own and is easy to fill. These bags are reusable. From then on, just fill them and set them out for your next pickup — they’re already labeled by service, so there’s no more sorting and noting to think about.

Each bag we leave holds one bag’s worth per service. If you’d like us to pick up more than that next time, you’ll need an extra bag on hand — just let us know and we’ll drop off additional bags with your order.

Yes. WashboxGo provides pickup and delivery for both everyday laundry and dry cleaning. Schedule online, leave your bag in the designated pickup location, and we’ll collect and return your order.

Standard turnaround is two business days. Some specialty garments, alterations, or items requiring additional care may take longer.

For Laundry Pickup and Delivery, you can include everyday clothing, towels, linens, and other machine-washable household items. Dry-clean-only garments, suits, dresses, coats, leather, and specialty items should be submitted under Dry Cleaning Pickup and Delivery.

WashboxGo pickup and delivery hours are Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 3:00 PM. We are closed on Sundays. Available pickup windows may vary depending on your address and route.

WashboxGo provides route-based pickup and delivery across the South End, Seattle, and the Eastside. Our current service areas include Normandy Park, Burien, SeaTac, Des Moines, Federal Way, Tukwila, Seattle, West Seattle, Bellevue, Mercer Island, Kirkland, Redmond, Sammamish, and Issaquah. Enter your address when scheduling to confirm availability for your location.

You can text us at 206.338.7786 or email. All pickup scheduling is handled online through the WashboxGo website. We communicate about your order by text or email rather than through a walk-in counter.