Question 1

What areas does Washbox serve?

Accepted Answer

Washbox provides pickup and delivery across Seattle and the Greater Eastside, including Bellevue, Kirkland, Redmond, Issaquah, Sammamish, and Mercer Island. If you don't see your neighborhood listed, fill out our expansion request form and we'll email you when we reach your area.

Question 2

How does pickup and delivery work?

Accepted Answer

Schedule a pickup online in under a minute. Leave your bag out on your scheduled day — we pick it up without any interaction needed. Your order is cleaned, steam-finished, and delivered back to your door in 2 business days.

Question 3

What is the order minimum?

Accepted Answer

Washbox has a 5-piece minimum on all orders. Shirts, dry cleaning, wash-dry-fold, alterations, and bedding all count toward the minimum. Orders under 5 pieces are assessed a $10 delivery fee.

Question 4

How long does dry cleaning take?

Accepted Answer

Standard dry cleaning and laundry orders are returned in 2 business days. Alterations take 5 to 7 business days.

Question 5

Do you use eco-friendly cleaning solvent?

Accepted Answer

Yes. Washbox cleans with Kreussler K4, a plant-based, PERC-free dry cleaning solvent derived from natural distillation byproducts. It's professional-grade, biodegradable, and better for both your clothes and the environment.

Question 6

Are you cheaper than traditional dry cleaners?

Accepted Answer

Yes — Washbox is typically 30% below the Seattle market average for dry cleaning. We keep costs lower by operating without storefronts or counter staff, running route-based delivery, and standardizing our finishing to steam (rather than hand pressing). The cleaning process itself is identical to any top dry cleaner.

Question 7

Do you offer alterations?

Accepted Answer

Yes. Washbox handles straightforward alterations — hems, buttons, zippers, waist adjustments, and seam repairs — with our in-house tailor. Alterations are picked up with your regular cleaning order and returned in 5 to 7 business days. See our alterations page for pricing.

Question 8

How do I contact Washbox?

Accepted Answer

All communication with Washbox is by text message and email only. We don't operate a phone line. This helps us keep costs lower and pass that savings directly to customers. Schedule pickups and get support through the Washbox app or website.

Laundry & Dry Cleaning Pickup

WashboxGO — Service area — South End · Seattle · Eastside | Quality Repairs

Across Western Washington

Normandy Park

Burien

SeaTac

Des Moines

South End

Federal Way

Tukwila

West Seattle

Seattle

Seattle

Eastside

Bellevue

Kirkland

Redmond

Sammamish

Mercer Island

Issaquah

Don't see your area? Tell us where you are

We're expanding across the Puget Sound. We'll email you when we reach your neighborhood.

Schedule a pickup.

Add it to your cleaning order.